FREQUENTLY ASKED QUESTIONS
Our most commonly asked questions:
Prints & Design
Each course prints is hand drawn by our in-house design team using aerial imagery to match the layout of your selected golf course. We understand that golf courses are always changing and we do our best to stay up to date.
Nope! Just leave us the golf course name and location and our design team will take care of the rest! Once your course request is complete, we will email you a link to the new course listing.
All of our golf prints showcases tee box locations, fairways, greens, bunkers, water hazards, and rough. We do not currently offer any clubhouse illustrations or additional markups outside of what was previously noted.
Yes, we do. Kindly leave our team a note at checkout using the "order notes" and we will prepare your print in landscape orientation.
All of our golf prints re printed on a heavyweight 190 gsm archival matte paper.
All of our frames are made from 3/4" lightweight, solid wood and are hand assembled in the United States.
We use a thick sheet of UV blocking acrylic for all of our golf prints. Despite being more expensive than glass, we have chosen to frame our artwork with acrylic because it offers superior protection and is less likely to arrive damaged.
Each of our framed golf prints comes packaged with "wall buddies" that make for easy hanging. Depending on your wall we recommend using screws or nails for our smaller sizes and an anchor for our two largest sizes.
Yes, we offer unframed prints so that you can customize the look and feel of your final print. Just select our “no frame” when adding the artwork to your cart
SHIPPING & RETURNS
We do not currently offer any expedited shipping options.
All orders are processed in the order that they are received. The typical turnaround time for a standard order is a 5-7 business days.
We are unable to accept returns at this time. Each golf print is custom printed, mounted and framed just for you.
All sales are final. We are unable to accept returns or exchanges for different sizes.
On the rare occasion that your print arrives in less than perfect condition, please let us know immediately. Kindly send some photos of the damaged artwork and the box that it came in to sales@the19thholegolfshop.com and our team will be in touch on next steps.
If your order has been marked as delivered by the postal service but you have not received it, please email sales@the19thholegolfshop.com and we will track it down for you.
Still have questions?
Let us know!